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Physical Books

Protect and Provide (Hardcover)

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Price: US$41.95

This book is NOT for self-centred people, managers and companies focused on selling more insurance products.

You are villains.

This is for the heroes in the insurance industry. Those truly committed to protecting their customers. Those investing in their relationships and taking responsibility for ensuring customers and loved ones will be provided for. Those more committed to educating and understanding than they are to selling and commission. Those that chase financial success through the good they do for others.

This is the customer centric way. It’s not the easy or the quick way. But for those committed to the Protect and Provide Pledge, it is the best way. And 20 years of consulting in over 25 countries has proven it's the most profitable way.

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Description

This book is NOT for self-centred people, managers and companies focused on selling more insurance products.

You are villains.

This is for the heroes in the insurance industry. Those truly committed to protecting their customers. Those investing in their relationships and taking responsibility for ensuring customers and loved ones will be provided for. Those more committed to educating and understanding than they are to selling and commission. Those that chase financial success through the good they do for others.

This is the customer centric way. It’s not the easy or the quick way. But for those committed to the Protect and Provide Pledge, it is the best way. And 20 years of consulting in over 25 countries has proven it's the most profitable way.

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Reviews
Amazon Customer

Reviewed on 23rd Nov 2024

An important read

A well thought out and timely book. Dean says it how it is. A must read for the insurance community.

Amazon Customer

Reviewed on 23rd Nov 2024

Clear and practical Strategies. Great Work!

Clear and practical strategies to help you today! Great to see someone is prepared to call it as they see it, and with conviction. Thank you.

Amazon Customer

Reviewed on 23rd Nov 2024

"How to" engage in a customer centric protect conversation

I've worked with the industry for years and this is must have read - the number of specific strategies, tips, ideas and real world examples makes this a "how to" reference book for engaging in a customer-centric protect conversation.

DougG

Reviewed on 23rd Nov 2024

Dean is a great sales leader and advocate of customer experience as a ...

Dean is a great sales leader and advocate of customer experience as a competitive differentiator. Must read for anyone interested in growing their business and sustaining their competitive advantage

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